Information giant Thomson Reuters Corp (NYSE:TRI) just announced that corporate legal departments can more easily compare their performance to industry benchmarks and streamline frequently-used workflows with new automation tools in the latest update of Thomson Reuters Legal Tracker™ (formerly Serengeti Tracker™), the e-billing and matter management solution.
Tracker Benchmark Index data is now available in the Tracker Dashboard Charts, providing quick, easy access to the world’s largest source of aggregated comparative and benchmark data for measuring, in real-time, the performance of a legal department and its outside counsel. Clients can quickly chart their own data against dozens of metrics and filter down to evaluate spend for specific matter types and timekeeper rates.
Streamlining legal department workflows has always been at the heart of Tracker, and this theme continues with new tools to speed up common tasks such as matter creation, timekeeper review and self-help resources. Clients can dramatically speed up matter intake with Smart Matter Creation, a feature that allows administrators to configure rules with the power to add, fill in or limit user-selectable fields within specific matter forms. Timekeeper Rate Review, a widely used best practice for standardizing and controlling law firm rate increases, is now more configurable with new approval routes and reviewer options, along with improvements to the overall timekeeper review user experience. And a redesigned Help tool makes it easier to find quick answers to common Tracker questions.
Law firms also benefit from the new version of Tracker, with a new Firm Matter Data Upload function, eliminating the need to manually enter firm-specific information by hand.
Tracker is known as a powerful tool for helping legal departments determine – and communicate – the value they bring to their greater organization,” said Dan Bodnar, director of Legal Tracker Product Management, Thomson Reuters. “With our latest developments for helping users better visualize benchmark data and be even more productive by modernizing key aspects of the user experience, we’re following through on that commitment.