Monzo Fined £21m, FCA Says Customers Used 'Downing Street' and 'Buckingham Palace' as Addresses
The penalty, reduced from over £30 million, follows an FCA investigation into serious weaknesses in Monzo’s financial crime controls in a period when the digital bank grew rapidly to serve more than 12 million customers. The FCA found that Monzo failed to verify customer addresses for most personal account holders, despite stating it only served…
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