Tools For Brokers, a provider of fintech solutions for the crypto and forex industry, has just announced the opening of a new office in Bangkok. This is a major step forward in realising Tools For Brokers’ strategic expansion into Asian markets.
The idea of opening a new office in Bangkok is not accidental: it comes first and foremost due to a sharp increase in the number of clients in southeast Asia. Following a strategy to ensure the highest standards of service for its customers, Tools For Brokers decided to open its new office in Thailand.
Asia is one of the priorities for the development of the company. Since 2016, Tools For Brokers has been successfully operating in Shanghai, China, which until recently was the company’s headquarters on the continent, providing full support to customers in China and ASEAN nations 24 hours a day.
Albina Zhdanova
Commenting on the launch of the new office, Tools For Brokers’ COO Albina Zhdanova said:
Opening a new regional office is first and foremost a big benefit for our customers.
Every time we launch in a new location, we build a complete and localised infrastructure for customer service, with pre- and after-sales as well as technical support for users, all in their local language.’ She also noted that more offices of Tools For Brokers could well open in Asia in the future.
Alexey Kutsenko
Alexey Kutsenko, CEO of Tools For Brokers, added:
The opening of an office in Thailand is also a result of the uneven development of the crypto and forex industry in Asia. Strengthening our position as the world leader in our segment, we must closely monitor the changing situations of local markets in southeast Asia. In addition to this, our latest universal products – Trade Processor, Brokers’ Business Intelligence and PAMM tools – require careful and thorough work with customers, taking into account the specifics of their businesses.