Z.com enhances client onboarding services via AU10TIX partnership

Forex broker GMO-Z.com Trade UK has partnered with AU10TIX, a provider of secure customer onboarding solutions, to integrate its ID Authentication and Record Generation Service.

Z.com Trade is now able to have ID documents recognized, qualified, extracted and authenticated within seconds. In addition, the service will enable the broker to carry out its onboarding operations in a way that is customer-friendly in terms of speed, whilst remaining compliant with its regulatory and legal obligations.

au10tix_logoAU10TIX back office system can carry out a variety of checks, including ones for ID forgery, tampering and validation, thus increasing fraud protection and strengthening regulatory compliance. At the same time, due to 100% end-to-end automation, Click & Go simplicity and seconds-fast response time optimize customer experience and raises conversion success chances.

Nick Cropper, General Manager at Z.com Trade, commented:

“We are committed to implementing the best technology that will shape and ensure the long-term future of our industry, which is why it was important for us to find the best possible solution for Secure Customer Onboarding. We chose AU10TIX BOS as it meets all of our requirements for security and compliance, and it does so markedly better than any other solution available. AU10TIX BOS is a significant advancement in the market, and we want to be among the first to utilize it.”

“We feel that companies like Z.com Trade who invest in technology such as ours build a strong foundation for long-term success in the Forex market, by communicating their commitment to security and compliance to customers,” says Ron Atzmon, Managing Director of AU10TIX.

He added:

“Experts say that survival and growth in the Forex market are a lot to do with customer service experience, security, compliance and operating efficiency, and these were the key criteria upon which BOS was built. Z.com Trade benefit from a technology that looks deeper into ID images, can handle sub-optimal image quality better, can do it all 100% automated, and can stay within the single digit seconds speed. We welcome Z.com Trade aboard and hope to contribute to their success.”

In 2014, as part of their global branding strategy, GMO Internet Inc. (TYO:9449) bought the Z.com domain name for $6.8 million (£4.25 million) from Nissan, in the eighth most expensive domain purchase ever.

To view the official announcement on the partnership, click here.

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